Customer Experience Strategy

Customer Experience Strategy

Customer Experience Strategy At SparkBDM we believe that customer experience is vital for successful business. It can be a real point of difference that sets you apart from your competitors and creates loyal customers. No matter the industry that your organisation is...
Customer Empowerment

Customer Empowerment

Customer Empowerment How empowering your customers with confidence and trust keeps them coming back. Customer empowerment creates confidence, confidence creates trust, trust leads to loyalty, and loyalty; loyalty is invaluable. Very rarely today is it the product...

Our Projects: Customer Journey Proposal

As you may have noticed, over the past few weeks we have been discussing customer experience in relation to overall marketing strategy and successful business. Last week we had an opportunity to present a customer journey proposal to one of our clients, which received...