by Joel Lomman | Sep 11, 2017 | Customer Experience, Marketing
How to Develop a Customer Focused Website Customer experience today is quickly becoming a buzz word in the marketing world. Although at SparkBDM we believe this is for good reason. As the experience that a customer has with your brand can be the vital piece of the...
by Joel Lomman | Aug 7, 2017 | LinkedIn, Marketing
LinkedIn, the social platform for professionals to connect with other professionals. What a great concept, although one that we think is either being underutilized, or used in the wrong ways. We believe that a great LinkedIn profile can have a meaningful impact on...
by Joel Lomman | Jul 7, 2017 | Culture Performance, Customer Experience, Marketing
It turns out that people who feel happy are far more engaged employee’s. Seems logical right. As we have discussed in the past, engaged employees make up a vital part of the impact and influence that a company has on a customer’s experience. Customer experience is a...
by Joel Lomman | Jun 29, 2017 | Uncategorized
Don’t Let the Sale, Beat the Brand How you behave during Sale Season, will affect your brands reputation. It is that time of year again. Let me rephrase. It is one of those times of the year again. End of financial year brings about one of the more significant...
by Joel Lomman | Jun 13, 2017 | SparkIDEAS
Hotels for the Hungry - SparkIDEAS You get a luxurious 5 star holiday whilst provided food and jobs to those in need. ; SparkIDEA from Joel Lomman Generally speaking, people want to help those who are in need. In some way, we want to give food to the hungry, shelter...
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