by Joel Lomman | Feb 20, 2017 | Customer Experience, Marketing
Advertising is not the Answer Becoming strategy focused rather than solutions focused. Having worked in multiple large international corporations and now with brand across a variety of industries, often I have found that the solution on everyone’s lips is to,...
by Joel Lomman | Jan 24, 2017 | Customer Experience, Leadership, Marketing
Valuing your People Taking an integrated approach with workplace experience and customer experience. In our experience, things such as marketing processes, human resource management, organizational culture and the day to day operations of doing business, ideally...
by Joel Lomman | Jan 16, 2017 | Customer Experience, Marketing, Retail Marketing
Creating and keeping happy customers is vitally important to any business. An effective customer experience may be the most valuable way to do this. If people feel happy and you earn their trust, you are more likely to see a greater loyalty from them, and in turn, an...
by Joel Lomman | Jan 9, 2017 | Customer Experience, Marketing
Customer Experience and Branding Customer experience may be the most valuable marketing tool available to you. Today, brick and mortar stores may no longer fear online shopping trends, although they are still feeling the pressure. Pressure to keep up with overheads...
by Kerry | Aug 12, 2016 | Marketing
Click link below to watch video In this one-on-one video series, Mikyla Gilbert of Newstyle Media interviews Kerry Sanders, owner of SparkBDM. Top Adelaide Marketer and Business Leader, Kerry Sanders is interviewed to find out what marketing works today and share some...
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